Tell Me Exactly What Happened: Dispatches from 911
Description
Inside the world of emergency dispatch, tragedy, boredom, and mind-bending weirdness are constant companions.
Praise for Tell Me Exactly What Happened: Dispatches from 911
“In my decade as a paramedic, dispatchers guided me into and, more importantly, out of thousands of dangerous situations. Burau artfully and playfully gives a face to that voice and shows us just how rewarding and taxing it is to ask that most basic but critical of questions: How can I help?”
Kevin Hazzard, author of A Thousand Naked Strangers: A Paramedic’s Wild Ride to the Edge and Back
“In this powerful memoir, Caroline Burau beautifully captures the tumultuous world of a 911 dispatcher, as she struggles to calm frantic callers, dispatch resources, and offer lifesaving instructions over the phone.”
Kevin Grange, author of Lights and Sirens: The Education of a Paramedic
“Caroline Burau takes you behind the mic in a dispatch center, dealing with multiple calls and handling complaints from caller and crews alike. Burau is an excellent writer who offers welcome insight into the world of 911 dispatch.”
Peter Canning, author of Paramedic: On the Front Lines of Medicine
